Technology Executive · Pune, India

Niren Deshpande

Dynamic Technology Leader with 22+ years of expertise driving software development, enterprise solutions, and strategic program management across Telecom, Healthcare & Retail.

22+
Years Experience
8M+
Revenue Delivered
40+
Team Members Led
Niren Deshpande

Professional Profile

At a Glance

Seasoned Technology Leader with 22+ years spanning product development and consulting across Telecom, Healthcare, and Retail. Proven track record in delivering complex enterprise solutions with measurable business impact.

Expert in Salesforce implementations, Oracle Retail, cloud computing, and building high-performance engineering teams. Currently driving CRM business development and GTM strategy at CloudPrism Solutions.

Software Development
Project & Product Management
Microservices Architecture
Cloud Computing Solutions
Change Management
Stakeholder Engagement
Agile & Scrum
Technology Roadmap
Cross Functional Leadership
Team Mentoring
Quality Assurance
P&L Management

Career Journey

Experience

Nov 2025 – Present
Pune, India
Director, CRM Business Development
CloudPrism Solutions
  • Developing and executing GTM strategy for Salesforce and Zoho
  • Building and managing a healthy sales pipeline
  • Solution positioning, pre-sales, and partnership management
  • Managing Salesforce & Zoho vendor relationships
Feb 2020 – Sep 2025
Pune, India
Associate Director
Concord USA · Salesforce & Custom Development
  • Delivered million in revenue managing Salesforce Sales & Service Cloud projects
  • Improved profitability by 2% through proactive P&L management across 8+ enterprise accounts
  • Managed 0M+ in Fixed Price and T&M contracts with 2% project margin growth
  • Transitioned and set up a 24/7 support team of 20+ members, reducing incident resolution by 20%
  • Implemented Watson AI bots, reducing customer support agent cost by 30%
  • Built a Salesforce practice from scratch — 40+ practitioners delivering .2M in year one
Jun 2016 – Feb 2020
Pune, India
Delivery Manager
Accenture · Salesforce & Conga CPQ
  • Led 0M+ Salesforce implementation projects across 3 enterprise accounts
  • Achieved 100% customer retention as primary client contact for implementations
  • Secured million in new business by crafting winning RFPs for 15+ Europe-originated deals
  • Pioneered DevOps and Selenium automation, cutting testing costs by 20% and boosting release efficiency by 15%
May 2013 – May 2016
Bangalore, India
Project Manager
IBM · Oracle Retail
  • Directed 0M+ Oracle Retail support and upgrade for The Kroger Co., leading 22-member cross-functional team across 4 global locations
  • Maintained 99% SLA compliance with 24x5 operations and weekend on-call support
  • Led Oracle Retail suite upgrade v13.2.3 → v13.2.6 with zero business disruption
Nov 2007 – Mar 2013
Minneapolis, USA
Solution Architect / Manager
Oracle Corporation · Java
  • Led Release 14 for Oracle Retail Integration — RMS, WMS, SIM — with 100% on-time delivery
  • Designed and developed SOAP & RESTful APIs enabling efficient third-party application integration
  • Authored whitepapers and gap analyses enhancing product compatibility and scalability
Jul 2006 – Nov 2007
Minneapolis, USA
Associate
Cognizant Technology Solutions · Java
  • Transitioned 10+ critical applications post United Health Care's acquisition of Definity Health with zero disruption
  • Maintained 100% SLA compliance throughout application transition phase
Aug 2003 – Jul 2006
Pune, India
Software Engineer
Infosys · Java
  • Led 4-developer team building Telenet's billing system using Java and Java EE
  • Designed the Orders Module for Extreme Integration Support System
  • Supported 80k daily transactions with 100% SLA compliance

Academic & Professional Credentials

Education & Certifications

Master's in Computer Management
University of Pune
2003
Bachelor of Commerce
University of Pune
2001
Salesforce Certified Application Architect
Salesforce
Salesforce Certified Sales Cloud Consultant
Salesforce